Natures Dream Ltd has retention of title on all stocks until all monies owed are paid.
We offer free delivery on all orders over £100 (ex VAT) - this value is subject to change during promotional periods.
There is a £5.50+VAT charge for any order placed that does not reach the free delivery threshold.
We will deliver to the delivery/shipping address specified on your order and confirmed in our Order Acceptance. We are unable to accept changes to the delivery/shipping address. It is your responsibility to make sure that someone is available to receive delivery and sign for items that require signature on delivery. We are not able to deliver to PO boxes. We will endeavour to notify you as soon as possible if delivery to an address is not possible.
Please report any received damages within 48 hours of receipt of order, by calling our office on 01889 507575.
Please also call us to discuss any potential product returns.