From day one Nature’s Dream has been focussed on, and applauded for, offering outstanding customer service, unrivalled product knowledge and a flexible and personal approach.
Established in 2000, with the sole aim of bringing the then unknown Naturtint brand to the UK consumer, Nature’s Dream is now one of the leading suppliers of health, wellbeing and beauty product to the UK & Irish retail market.
Armed with a yellow pages and a boot full of colour, it was the independent health food stores we knocked on that first embraced Naturtint. Fast forward to the present day and we have grown Naturtint in to a household name, and the leading brand of naturally better home hair colours, stocked across a broad sector of the retail market.
During those years Nature’s Dream has continually grown in both sales and stature. Our product portfolio has expanded, our retail customer base has widened and our reputation within the industry has skyrocketed.
What made us good in the beginning, still makes us good now and we are proud that our dedication to excellent customer service has been widely recognised.
What our customers say about us;
As an independent Health Food Store owner, I have dealt with Natures Dream for a number of years.
Natures Dream are so easy to deal with. Orders are processed quickly and efficiently making it possible for us to keep stock at optimal levels.
The support provided to us is admirable, with product queries being resolved promptly and very professionally. On telephoning, there is no diverting the call to various departments, the person answering is fully aware and conversant with all products and procedures.
We have ongoing instore events provided by our rep Jo on a frequent basis. Jo brings all point of sale along and sets up an impressive display and encourages customer interaction. Should there be time, this is then devoted to staff training and development with in-depth product knowledge. I have to say that, after ten years industry experience, I am guaranteed to learn something new.
Point of sale is provided with all goods. The quality of their posters certainly raises the bar and is a perfect reflection of product, giving our store a premium look.
It is always a pleasure to meet with Natures Dream at trade shows. All team members reflect professionalism and are excellent advertisement for the products which they sell. The team are able to offer a wealth of advice to be able to merchandise product instore and to also help us to get our company name spread further afield.
To sum up, Natures Dream are approachable, efficient, professional and provide an excellent support to us.
Peak Health Food Ltd